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Terms & Conditions

Terms Conditions

The Terms and Conditions on which supply any of the products listed on our website chericoco.co.uk to you the customer. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering from our site you agree to be bound by these terms and conditions.

You will be ask at the point of CHECKOUT, to click on the Checkbox "I accept the chericoco.co.uk terms and conditions" if you accept them. Please understand that if you do not accept these terms and conditions, your  order will not proceed at this moment in time, you may consider and return when you are ready.

ABOUT US.

www.chericoco.co.uk is a site operated by Chericoco Limited.

We are registered in England and Wales under company number 08446407 and with our registered office at Third Avenue, Manor Park, London, E12 6DX, United Kingdom.

Our Customer Service Address is Third Avenue, Manor Park, London, E12 6DX, United Kingdom.

CONTRACT

You the customer place an order/s, you will receive an email from chericoco.co.uk confirmation that your order/s is being processed. We will then charge your Credit, Debit card, or PayPal account at the time of Checkout.

Please note that all order/s are subject to acceptance by chericoco.co.uk by sending you an email confirmation dispatch, at which point the contract is formed. If we cannot fulfil your order/s for any reason, we will let you know as soon as possible and provide a full refund.

YOUR RIGHTS.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

You may cancel your order/s at any time within seven working days, beginning on the day you received the order/s confirmation. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy.

4.2 To cancel an order please contact chericoco.co.uk Customer service before the order/s is dispatched, you must inform chericoco.co.uk via telephone or by sending an email to info@chericoco.co.uk. We can not accept products that have been delivered to you, the customer. This is due to consumer regulation rules, and for health and safety purpose.

Except where a Product is defective, you may not cancel an order for the supply of any of the following:

(1) Products produced or altered to your own specification;

(2) Perishable goods, including fresh foods or plants;

(3) DVDs or CDs where you have broken the seal;

(4) Magazines.

AVAILABILITY AND DELIVERY

We aim to dispatch your order/s within the hour slot of your choice. UK weekends and Bank holidays are classed as working days. Because we use a third-party delivery service, these times are estimates and not guarantees. However, please let us know if you do not receive your order in good time and we will look into the matter.

Where a product is out of stock we will offer you a refund or, where you have agreed, provide a alternative product.

All descriptions, product images and weights are those of the original manufacture and are intended to give a general description of the goods. The weight to be shipped includes the weight of packaging for the goods.

RISK AND TITLE

The Products will be at your risk from the time of delivery. The ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

PRICE AND PAYMENT

Prices include VAT but exclude delivery costs, which will be added to the total amount due before you place your order. You are given the option of correcting any errors before you confirm your order to us.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

If we have made a pricing error by displaying a lower price than the correct price, we will either contact you for instructions before dispatching the Product or reject your order and notify you of such rejection. If the pricing error is unmistakeable, we are under no obligation to provide the Product to you at the incorrect (lower) price. If we have incorrectly displayed a higher price, we will confirm the correct price to you in the Dispatch Confirmation and refund the difference to your card.

We will charge your credit or debit card at the time of checkout. All payments shall be made in United Kingdom pounds sterling.

OUR REFUNDS POLICY

When you return a Product because the Product is defective, we will examine the returned Product and replace it or provide a refund. Products returned by you the customer because of a defect will be refunded in full.

When breakages occur during delivery we will refund the price of the product in full.

We will only refund any money to the card used to pay for your purchase.

OUR LIABILITY

Our warrant to you that any Product purchased from chericoco.co.uk through our site is of satisfactory quality and reasonably fit for the purpose for which products of the kind are commonly supplied.

Our liability for losses you the customer suffer as a result of chericoco.co.uk breaking this agreement is strictly limited to the purchase price of the Product you purchased from chericoco.co.uk at the time of your order.

We are not responsible for indirect losses, however arising and whether caused by tort (including negligence), breach of contract or otherwise.

9.4 This does not include or limit in any way our liability:

 (1) Under section 2(3) of the Consumer Protection Act 1987;

(2) For fraud or fraudulent misrepresentation; or

(3) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

TRANSFER OF RIGHTS AND OBLIGATIONS

You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control.

If we fail to insist upon strict performance of any of your obligations under this agreement, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.

We may revise and amend these terms and conditions from time to time.

You will be subject to the policies and terms and conditions in force at the time that you order products from chericoco.co.uk.

Contracts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

You can access our home page and browse our site without disclosing personal information. However, by submitting Personal Data to us you accept that we may process your Personal Data in accordance with chericoco.co.uk's Privacy Policy.

1 YOUR DATA

1.1 We may collect the following types of data from you:

- Name

- Address

- Email address

- Telephone Number

- Your order history

Your payment details are not stored by us and are submitted directly to our third-party payment providers via a 128-bit encrypted connection.

You agree to provide Personal Data which is in all respects true, accurate and up to date and is not, in any respect, misleading, deceptive or inaccurate or likely to mislead or deceive.

 

 

We may provide links to the websites of other companies. We are not responsible for the products or the service provided by third party companies (this disclaimer does not affect your statutory rights against that third party). Please read their terms and conditions separately.